Icici bank credit card reward points no longer credited to Payback

For almost a decade, Icici bank credit card reward points were credited to Payback, and the account holder could use these points to purchase various items on Payback. However, for reasons which are not known, from April 1, 2022, it appears that the reward points are not being credited to the payback account
The credit card statement only shows the total points which the user is getting in a month
Online workers, paypal account holders in India, victims of government slavery are getting almost nothing free, so these reward points are the only way they can get a few items without making additional payment.